Privacy Policy

1. Introduction

UP2US (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our programs and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you contact us, donate, or sign up for our newsletter.
• Usage Data: IP address, browser type, pages visited, and time spent on pages, collected automatically through cookies and analytics tools.
• Communications: Any messages or inquiries you send us directly.

3. How We Use Your Information

• To respond to your inquiries and provide support
• To send newsletters, program updates, and event information (with your consent)
• To process donations and maintain donation records
• To improve our website and user experience
• To comply with legal obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our activities, subject to confidentiality agreements. We may also disclose information when required by law.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Please see our Cookie Policy for full details.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@up2usnc.org.

7. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at our contact page or email info@up2usnc.org.